We know that many of you are experiencing difficulty accessing the services you need in respect of personal medical care whether that is an NHS dentists or your GP surgery.

Regional Clinical Commisioning Groups CCG’s are responsible for commissioning our primary care services. This means giving NHS contracts to organisations and doctor partnerships to run our GP Surgeries.

Many people believe that all GP surgeries are part of the NHS system and structure. But that is not true, they are all independent businesses. Some are small partnerships of doctors and others are big multinational US companies like Centine owned Operose.
For many years the CCG has been letting Basingstoke down. We have had the past saga of Beggarwood and Rooksdown surgeries collapsing after being bought out by an organisation owned by venture capitalists. More recently we have had difficulties with mergers into “super sized surgeries” that have just not worked. Contracts are given out but returned after a short time. The CCG have failed to provide a stable supply of providers for Basingstoke and to manage performance.

Our GPs have worked very hard over Covid and have been playing a major part in the vaccination programme and we are truly grateful for their efforts, but this problem existed years before the pandemic and needs fixing now.

This survey is to help us understand residents main concerns or issues in accessing GP services so that we can give feedback to the NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG). This will enable us to put more pressure on them to develop a Basingstoke specific strategy to ensure good quality GP provision. Please help us to do that by completing the survey.